Employers – Contact MVP

Learning More about MVP Plans 

Small Group plans 

If you’re an employer of a Small Group (1-100 Full Time Equivalents), contact either of the following: 

 

Small Business & Individual Service Unit 

Cheryl Kean 

Phone: 518-386-7206

Email Chery 

 

Small Group Preferred Broker Unit 

Mike Wood 

Phone: 518-386-7852 

Email Mike 

 

Large Group plans 

If you’re an employer of a Large Group (101+ Full Time Equivalents), contact Brian Mulvey from our New York and Vermont Large Group services at 518-388-2377 or by email

Or, fill out the form below and we’ll get back to you within the next business day. 

[embed sitecore Form] 

[form Fields] 

First Name 

Last Name 

Company / Organization 

Zip Code 

Email Address 

Phone Number 

Question or Comment 

[Action Button] Submit 

Enrollment or Urgent Eligibility 

Contact the Group Personal Service Team by email or at 1-844-946-8003


Billing Questions 

Contact the Primary Billing Contact (PBC) representative located at the top left of your monthly invoice statement. For generic inquiries call 1-888-822-5260

 

Help Setting up an Online Account 

To register for an online account, contact your MVP sales representative. Then check out the Employer Group Web User Guide (PDF) for help navigating the features and functionality available online to help you manage your plan and group roster – from enrolling an employee and ordering member ID cards, to making plan changes and reviewing transaction history. 


Contacting Customer Service 


Small Group Customers 

If you’re an employer of a Small Group (1-100 Full Time Equivalents), contact your Broker or MVP Account Representative for immediate assistance. Or contact either of the below: 

 

Small Business & Individual Service Unit 

Cheryl Kean 

Phone: 518-386-7206  

Email Cheryl  

 

Small Group Preferred Broker Unit 

Mike Wood 

Phone: 518-386-7852  

Email Mike  

 

Large Group Customers 

If you’re an employer of a Large Group (100+ Full Time Equivalents), contact your Broker or MVP Account Representative for immediate assistance. Or contact: 

New York and Vermont Account Management 

Pete Molloy 

Phone: 518-386-3457  

Email Pete  

 

Sign Into Your Account
Enroll employees, order ID cards, make plan changes and more. 
Sign Into Your Account