Contacting MVP

Joining MVP 

If you are a Provider of Facility interested in joining MVP, please visit our Join the MVP Network page for detailed information. 


Contact Information for Participating Providers

If you are an MVP Provider and need assistance, use the links below to find your designated MVP Professional Relations Representative. 

Professional Relations Territory Listing–East, North, and MVMA
Professional Relations Territory Listing–Central and Western New York 

Professional Relations Territory Listing–Mid-Hudson

Professional Relations Territory Listing–Vermont

Professional Relations Listing–Behavioral Health 

Customer Care Center for Provider Services 

Provider services is available by phone Monday–Friday between 8:30 am and 5 pm Eastern Time.

Call toll-free at 1-800-684-9286 (TTY: 711). 

Select option 1 for Member eligibility. Select option 3, then option 1 for claims status. 

For Technical Support 

For technical issues or help logging into your account, visit our help page. You can also email our eSupport team or call them at 1-800-684-9286 eSupport is available Monday-Friday, between 8:30 am and 5 pm. 

Have a specific question for MVP? 

For contact information regarding specific needs like claim submission, credentialing, durable medical equipment, billing, and other situations, please review our detailed contact information.