If you’re an MVP provider in need of assistance (or you are interested in becoming a provider), please contact us using the information below.

Customer Care Center for Provider Services

  • Monday – Friday, 8:30 am – 5:00 pm (Eastern Time)
    Toll Free: 1-800-684-9286
    TTY: 1-800-662-1220
    Using the automated system:
       Select option 3 to check claims status
       Select option 1 to determine member eligibility

If you would like to become a Participating Credentialed Provider with MVP, please contact your local Professional Relations Department.

  • Professional Relations Contact Information Download
  • Professional Relations Territory Listing—Central Download
  • Professional Relations Territory Listing—East/VT Download
  • Professional Relations Territory Listing—Mid-Hudson Download
  • Professional Relations Territory Listing—West Region Download

Credentialing

  • Monday – Friday, 8 am – 5 pm (Eastern Time)
    Phone: 1-888-363-9485

EDI Service Department