If you’re an MVP provider in need of assistance (or you are interested in becoming a provider), please contact us using the information below.

Customer Care Center for Provider Services

• Monday – Friday, 8:30 am – 5:00 pm (Eastern Time)
  Toll Free: 1-800-684-9286
  TTY: 1-800-662-1220
  Using the automated system:
     Select option 3 to check claims status
     Select option 1 to determine member eligibility

If you would like to become a Participating Credentialed Provider with MVP, please contact your local Professional Relations Department.

• Professional Relations Contact Information (PDF)
• Professional Relations Territory Listing—Central (PDF)
• Professional Relations Territory Listing—East/VT (PDF)
• Professional Relations Territory Listing—Mid-Hudson (PDF)
• Professional Relations Territory Listing—West Region (PDF)

Credentialing

• Monday – Friday, 8 am – 5 pm (Eastern Time)
  Phone: 1-888-363-9485

EDI Service Department

• Phone: 1-877-461-4911
  Email at EDIServices@mvphealthcare.com
  Upcoming Planned Downtime (PDF)