If you’re an MVP provider in need of assistance (or you are interested in becoming a provider), please contact us using the information below.
Customer Care Center for Provider Services
- Monday – Friday, 8:30 am – 5:00 pm (Eastern Time)
Toll Free: 1-800-684-9286
Using the automated system:
Select option 3 to check claims status
Select option 1 to determine member eligibility
If you would like to become a Participating Credentialed Provider with MVP, please contact your local Professional Relations Department.
- Professional Relations Contact Information (PDF)
- Professional Relations Territory Listing—Central (PDF)
- Professional Relations Territory Listing—East/VT (PDF)
- Professional Relations Territory Listing—Mid-Hudson (PDF)
- Professional Relations Territory Listing—West Region (PDF)
- Monday – Friday, 8 am – 5 pm (Eastern Time)
EDI Service Department